EXCHANGE AND RETURN
Returning an item couldn't be easier! Products purchased on apm.mc may be exchanged or returned online or to one of our APM Monaco boutiques, up to 30 days from the date of receipt. We will accept products unworn, unused and undamaged, and accompanied by the original APM Monaco packaging.
*For order place between Nov 22 to Dec 25 2024. Exchange & Return policy will extended until January 31, 2025
Please note that shipping and bank handling fees from your original order will not be refunded.
Exchange is free of charge. For return, shipping fee will be deducted from your refund.
*Please note that product purchased in boutique can only be exchanged, not refunded.
SHIPPING & DELIVERY
Free shipping on any order above 95 EUR worldwide.
For orders below this amount, please see below the shipping costs in your local currency:
🇪🇺
France, Germany, Italy, Spain & others European countries
Free shipping above EUR 95
Shipping Fee EUR 9.95
🇦🇺
Australia
Free shipping above AUD 142
Shipping Fee AUD 16
🇨🇦
Canada
Free shipping above CAD 142
Shipping Fee CAD 15
🇭🇰
Hong Kong SAR China
Free shipping above HKD 840
Shipping Fee HKD 90
🇯🇵
Japan
Free shipping above JPY 13,300
Shipping Fee JPY 1400
🇶🇦
Qatar
Free shipping above QAR 420
Shipping Fee QAR 45
🇲🇾
Malaysia
Free shipping above MYR 475
Shipping Fee MYR 50
🇲🇽
Mexico
Free shipping above MXN 2,190
Shipping Fee MXN 230
🇳🇿
New Zealand
Free shipping above NZD 160
Shipping Fee NZD 17
🇵🇭
Philippines
Free shipping above PHP 6300
Shipping Fee PHP 700
🇸🇦
Saudi Arabia
Free shipping above SAR 423
Shipping Fee SAR 45
🇸🇬
Singapore
Free shipping above SGD 153
Shipping Fee SGD 16
🇰🇷
South Korea
Free shipping above KRW 129,000
Shipping Fee KRW 13,000
🇨🇭
Switzerland
Free shipping above CHF 95
Shipping Fee CHF 9.95
🇹🇼
Taiwan (China)
Free shipping above NTD 3,290
Shipping Fee NTD 300
🇹🇭
Thailand
Free shipping above THB 3,940
Standard Shipping Fee THB 410
🇦🇪
United Arab Emirates
Free shipping above AED 423
Shipping Fee AED 40
🇬🇧
United Kingdom
Free shipping above GBP 84
Shipping Fee GBP 9
🇺🇸
United States
Free shipping above USD 115
Shipping Fee USD 12
🌍
Rest of the World
Free shipping above EUR 95
Shipping Fee EUR 9.95
The delivery time frame depends on the product ordered.
For regular products: You will receive your order within 7 days.
For personalized bangles: You will receive your order within 3 weeks.
For more detail, please visit FAQ
WARRANTY
We guarantee our jewels 2 years international warranty on every product except accessories. Customers with valid proof of purchase could enjoy our complimentary repair services however the warranty will not cover any mistreatments of the jewels for example; but are not limited to, surface scratches, missing components or any damages resulting from misuse and hence a small repair fee will be occurred.
Color-fading under normal wear and tear on colored items (gold and rose gold) is covered by warranty within one year of purchase.
Please contact us if you need more details.
